Handcrafted in Provence · Shipped worldwide
Worldwide shipping, ALPILLE travels with you
You discovered ALPILLE in Provence, or online from abroad. Here is what to expect once you order: preparation in our workshop, then tracked transit to your door. Countries and shipping costs available for your address are shown at checkout.
Olive-Green Strap
Polished steel · ridged dial · olive leather
Earth-Brown Strap
Polished steel · ridged dial · brown leather
Preparation, transit and delivery
Preparation: every order is prepared within 24 to 48 business hours in our Saint-Rémy-de-Provence workshop.
Estimated delivery after ordering: 3 to 5 business days in mainland France (tracked Colissimo), 5 to 8 business days in Europe, 7 to 14 business days for the rest of the world. Customs checks can add time outside the European Union.
Every shipment is tracked. You receive a tracking link by email once the parcel leaves the workshop.
Customs, duties and taxes
European Union: VAT is included in the price displayed, with no customs duties.
Outside the European Union, local import taxes or duties may apply on delivery, depending on your country. They are set by your local authorities, not by ALPILLE. Each parcel travels with a commercial invoice showing the actual price paid.
Returns and warranty
14-day return period from delivery. Return conditions and costs are detailed on our returns page.
ALPILLE commercial warranty: 1 year from delivery, covering manufacturing defects. It is separate from, and does not replace, the legal guarantees that apply in your country.
Why travelers choose ALPILLE
- · Handcrafted and assembled at the foot of the Alpilles (Saint-Rémy-de-Provence, France 🇫🇷)
- · Epson VX3SE multifunction quartz movement
- · 1-year warranty + after-sales service from our French workshop
- · Shipped worldwide in 7-14 business days, fully tracked
- · Prices shown in EUR / USD / GBP, pay in your currency
- · Numbered authenticity card · signed gift box
Frequently asked questions
Which currencies can I pay in?
Prices can be displayed in EUR, USD or GBP using the selector at the top of each page. The amount charged is the one shown at checkout; your bank may apply its own conversion if your card uses another currency.
Do you ship to my country?
The countries available for delivery are listed at checkout. If yours is not there, write to contact@alpille.com and we will tell you what is possible.
What if my parcel is lost in transit?
Write to contact@alpille.com with your order number. We open a claim with the carrier and keep you informed until it is resolved.
Can I track my order?
Yes. You receive a tracking link by email when the parcel leaves our workshop.
Free EU shipping · Worldwide delivery · 14-day returns